The accommodation team keeps key guest areas of the cruise ship, such as bedrooms, staterooms and suites, in an immaculate and comfortable condition. First impressions are vital when it comes to guest accommodation. This category encompasses jobs such as:
Chief Housekeeper, Assistant Housekeeper, Floor Supervisor, Head Steward, Assistant Steward, Head Butler, Butler, Pool and Deck Attendant, Laundry Supervisor, Laundry and Linen Attendant
When tackling the cleanliness and functionality of rooms and keeping linen washed and pressed, the accommodation team must ensure that it meets guests’ needs to a satisfactory standard.
Guest satisfaction is paramount aboard any cruise liner, and those seeking a job within the accommodation or housekeeping teams on a cruise ship must offer perfection. Guests will expect their rooms to be warm, comfortable and clean, with their bed linen, towels and interiors reaching an impeccable standard. Your ability to maintain cleanliness, hygiene and excellence aboard the ship will play a huge role in guests’ experiences.
Team members should be friendly and approachable with a keen eye for detail and a willingness to get involved and undertake any number of tasks, maintaining a high standard in jobs large and small. Many positions within the accommodation team are entry-level with few qualifications or experience necessary. You must have a decent grasp of the English language and a keenness to do a good job, however.
As with all positions, expectations and qualifications will increase with the seniority of the role. Some experience in working on a cruise ship or within the hotel industry might be necessary, depending upon the cruise liner and position.
Accommodation salaries will vary according to the role that you’re applying for. Entry-level housekeeping staff can expect to earn between £450 and £750 per month, while stewards, supervisors and housekeepers may earn between £1,300 and £2,200 per month, depending upon experience and seniority. Accommodation staff members are often privy to gratuities and tips, which will bolster your income somewhat.